Customer care

At Hexagon we have a specialist team of trained advisors who are experienced and customer focused. Our approach is customer satisfaction in the old sense. We have found that there are a vast array of products which are designed to assist people with a wide variety of difficulties; sometimes this choice can be baffling. Through our years of experience in the healthcare industry we have put together a range of products which offer the best choice for you, whether you are on a budget or require a more bespoke solution, we have the right product for you.

With products designed to make life easier for those with mobility problems, from riser recliner chairs, beds and stair lifts, to manual and electric wheelchairs to products designed to help with day to day needs such as bathing and toileting to aids to daily living, we wanted to reflect this approach to customer care in our showroom.

We understand that our customers often need to take their time without any feeling of pressure. They also need accurate, honest advice. Our team are always available to offer friendly advice face-to-face or over the phone. We will always try to find an answer to your questions regarding our products, and we also benefit from having established relationships with all the major suppliers in the industry. Having carefully looked at pricing and quality, we only stock products we have individually select which we feel are useful and offer value to our customers.

We want our customers to have the opportunity to try out our products before they buy to make sure they are completely suitable, and if you can't get out to us, we'll come to you, with free home demonstrations of all our larger products without any obligation.